Frequently asked questions (FAQs)

We will be adding questions that we get asked on a regular basis to this page over the next few months…

Does it cost anything to become a member?

LMC Buying Group membership is free for GP practices, Dental practices, independent pharmacies, care homes, GP Federations and other healthcare organisations. To become a member, you need to register.

What do you do with our contact details?

When your organisation becomes a member of the LMC Buying Group, we keep the basic contact details (organisation postal address) on a secure database which is used by our small team for administration purposes. We share this information with our approved suppliers, so they know you are eligible for the discounts we have negotiated with them. The information is never shared with anyone else. When you complete the membership form, you will be asked what we can do with your ‘personal data’ (i.e. your email address). Even if you agree to receive updates by email when you join, you can stop the emails by clicking the unsubscribe button at any time.

Is there an obligation to use the deals offered once we become members?

There is no obligation to use the deals we offer; each member is free to use or decline any of the deals we have negotiated with our suppliers. If at any time you wish to take advantage of our discounts, you simply login to your account on our website to view supplier pricing, contact details and quote forms. If you contact the supplier directly, you must mention you are a member of the LMC Buying Group to ensure you receive our discounted rates.

What do your suppliers offer?

As a member you can view information about our suppliers by registering and then logging in to view pricing and other information. You can find more information on our suppliers page.

What do I do if I am not happy with the quality of products and services supplied?

We are proud to be trusted by our members to save them time and money on products and services that they regularly use. Should you be dissatisfied with the service you are receiving from one of our approved suppliers, let us know by email.

Why do I need to re-register my organisation’s details?

Organisations that joined the Buying Group before January 2018 need to re-register their contact details with us because of the change to data protection regulations in May 2018. If you have not re-registered your details with us yet:

  • You won’t have full access to the Buying Group website.
  • You won’t receive any updates about changes to the suppliers list and what they are offering (including new discount codes) and you won’t receive the flu offers for 2019-20 this autumn.
  • You won’t be able to access any pricing information on our website as you need login details to do this. The same applies to our new recruitment platform and the ‘Community’ section which will feature online only offers and content. In the last few months, we have also added new functionality to our website so logged in visitors can request quotes from our website rather than having to call or email multiple suppliers themselves.

To re-register your details only takes two minutes, simply complete this form.

Products & Services